I attempted to pay my $33 renewal via Paypal and repeatedly receiving the message below:
CiviCRM-001 -
Sorry but we are not able to provide this at the moment.
We can't load the requested web page. This page requires cookies to be enabled in your browser settings. Please check this setting and enable cookies (if they are not enabled). Then try again. If this error persists, contact the site adminstrator for assistance.
Site Administrators: This error may indicate that users are accessing this page using a domain or URL other than the configured Base URL. EXAMPLE: Base URL is http://example.org, but some users are accessing the page via http://www.example.org or a domain alias like http://myotherexample.org.
Error type: Could not find a valid session key.
Return to home page.
You may not be able to visit this page because of:
an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
An error has occurred while processing your request.
Please try one of the following pages:
Home Page
If difficulties persist, please contact the System Administrator of this site and report the error below..
Sorry but we are not able to provide this at the moment.
We can't load the requested web page. This page requires cookies to be enabled in your browser settings. Please check this setting and enable cookies (if they are not enabled). Then try again. If this error persists, contact the site adminstrator for assistance.
Site Administrators: This error may indicate that users are accessing this page using a domain or URL other than the configured Base URL. EXAMPLE: Base URL is http://example.org, but some users are accessing the page via http://www.example.org or a domain alias like http://myotherexample.org.
Error type: Could not find a valid session key.
Return to home page.
Jack, I think you are the third person who has had this problem with the site. The last two I encouraged them to try another browser and they had no issues. If you are using IE, it seems to have some trouble with the payment page, while Chrome and Firefox have no problems. I would love to know what is causing this and for so few members. The only other reason I have seen that folks have had this problem is if their session expires (e.g. you go to the page, then go get coffee and it times out) Logging back in helps this. Also just to check, you did log in to renew correct? One other thing i can think of is that the error messaging on this application is not sophisticated and might have burped on that. If you have an ipad or another computer, try it on those and let me know if you have the same problem.
Aaron
Hi Aaron,
I'm using Firefox, latest on Win 7 Sp1.
I'll try Chrome, then IE9.
Pls dont let me expire,
Thanks
Jack
Changed computers and it worked fine using same Firefox version - Go Figure!!
Thanks!!
I've had problems with Firefox that were correcdted by using IE 8. For example I cannot access a file in the online library using 'FireFox (FireFlop???) but can open them with IE. I've had the same problem with some emails, for example Military.com emails. FireFlop won't open the links, IE will. Nature of the beast I guess.
Hudsonly,
Alex Burr
Memphis, TN
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